Mystery Shopping in Vietnam

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When doing business in Vietnam, it is important to measure the quality of the service you provide from time to time.

Furthermore, to stay on top of the competition, having an overview of your competition is highly crucial.

Both goals can be achieved through what is called a Mystery Shopping.

Enhance Brand Reputation & Always Be One Step Ahead

Regardless of the business sector and industry, every business is required to deliver exceptional quality of service to enhance brand reputation and maintain customer satisfaction.

As such, everyone that is related to the company, be it front-line employees, managers, franchisees or suppliers, is responsible for making sure that the brand promise is delivered to each and every customer.

Measure what you want to measure and we will get it done for you through our personalised mystery shopping service. From things that are as simple as the cleanliness of the store and friendliness of the staff to more complicated things such as sales effectiveness and cost efficiency, we customise as requested.

Even further, we go beyond the scope of your company. If you want to measure how well the performance of every competitor of your business in Vietnam is, let us know. Once you get the results, you can strategise to always be one step ahead of your competitors.

Ready for Your Mystery Shopping in Vietnam?

mystery shopping - VietnamAre you ready to boost your brand reputation and stay unbeatable in the business? It is time to do your mystery shopping in Vietnam and our experienced professionals are ready to help you.

Having been in the Southeast Asian market for almost a decade, Cekindo knows what is best for business and understands the local market (in this case Vietnam) deeply.

Contact us by filling in the form below to discuss your mystery shopping needs. We will get back to you shortly.

Contact Our Consultant

Please send your question(s) by filling in this form. Our consulting team will quickly answer you via Email for a free consultation. Due to the current situation we are able to provide our services 100% online for everyone safety

Selected Testimonials


Cekindo has been a great help in the incorporation of our company in Vietnam by providing useful information and clear explanation on complicated regulatory procedures. The team went the extra mile by helping us to clarify on other matters pertaining to Vietnam, and proactively helped us to liaise with the respective internal functions on our queries and responded promptly.

Louis Koh Kay Boon
CEO, Ryker Company Limited

It was our pleasure to deal with Cekindo. Indeed, the company with its specialised team was at the highest level of professionalism in dealing with customers and was serious in providing assistance and advice. Many thanks to Cekindo and all the team members. I wish you lasting success in the years to come.

CEO, Vietnam Family Import Export Company Limited
Shewutrade logo

Cekindo has assisted our company with company registration and nominee director services. Everything has gone smoothly and we wish to have further support in the future. Thank you Cekindo.

Founder, Shewutrade Group
Adgorithmics logo

Cekindo Vietnam’s team has always been very responsive and helped us with sense of urgency. We have never been disappointed with Cekindo’s services.

Founder, Adgorithmics

I have successfully received the TRC permit for me and my family, thanks to Cekindo team’s dedication and perseverance. We had some bumps along the way but we got it done, good job. I worked with different consulting companies in the past, outside of Vietnam, Cekindo is one of the most responsive and agile.

Nadav Sarel
Founder & CEO, Telestar Limited Liability Company

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