When doing business in Vietnam, it is important to measure the quality of the service you provide from time to time.
Furthermore, to stay on top of the competition, having an overview of your competition is highly crucial.
Both goals can be achieved through what is called a Mystery Shopping.

Enhance Brand Reputation & Always Be One Step Ahead

Regardless of the business sector and industry, every business is required to deliver exceptional quality of service to enhance brand reputation and maintain customer satisfaction.

As such, everyone that is related to the company, be it front-line employees, managers, franchisees or suppliers, is responsible for making sure that the brand promise is delivered to each and every customer.

Measure what you want to measure and we will get it done for you through our personalised mystery shopping service. From things that are as simple as the cleanliness of the store and friendliness of the staff to more complicated things such as sales effectiveness and cost efficiency, we customise as requested.

Even further, we go beyond the scope of your company. If you want to measure how well the performance of every competitor of your business in Vietnam is, let us know. Once you get the results, you can strategise to always be one step ahead of your competitors.

Ready for Your Mystery Shopping in Vietnam?

Mystery Shopping

Are you ready to boost your brand reputation and stay unbeatable in the business? It is time to do your mystery shopping in Vietnam and our experienced professionals are ready to help you.

Having been in the Southeast Asian market for almost a decade, Cekindo knows what is best for business and understands the local market (in this case Vietnam) deeply.

Contact us by filling in the form below to discuss your mystery shopping needs. We will get back to you shortly.

Contact Our Consultants

Please send your question(s) by filling in this form. Our consulting team will quickly answer you via Email for a free consultation. Due to the current situation we are able to provide our services 100% online for everyone safety

Selected Testimonials

finchef-testimonial Cekindo helped us to cover important quarterly reporting when our Chief Accountant suddenly resigned. They did all the necessary paperwork. Fast and reliable.
Jozef M.
CEO of Finchef Co., Ltd.
cekindo-testimonials As a foreinger it is difficult to have a general overview on starting a company in Vietnam, particularly on handling costs, communicating expenses and fiscal. When I reached out to Cekindo, the team was responsive and efficient upon customer requests. Furthermore, the team’s English proficiency helped a lot during the consultation.
Founder, Saphire
Herewith we want to express our appreciation to PT. Cekindo Bisnis Grup and their team for all the support on medical devices services so far. We would like to take this opportunity to thank Cekindo for taking the time to listen to our needs. Whenever a need has arisen, we have always received their consistent, timely and quality support. We would not hesitate to recommend Cekindo team for any related activity or services.
My Linh Hoangova
Executive, ELC Group
ryker-logo Cekindo has been a great help in the incorporation of our company in Vietnam by providing useful information and clear explanation on complicated regulatory procedures. The team went the extra mile by helping us to clarify on other matters pertaining to Vietnam, and proactively helped us to liaise with the respective internal functions on our queries and responded promptly.
Louis Koh Kay Boon
CEO, Ryker Company Limited

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