When doing business in Vietnam, it is important to measure the quality of the service you provide from time to time.
Furthermore, to stay on top of the competition, having an overview of your competition is highly crucial.
Both goals can be achieved through what is called a Mystery Shopping.

Enhance Brand Reputation & Always Be One Step Ahead

Regardless of the business sector and industry, every business is required to deliver exceptional quality of service to enhance brand reputation and maintain customer satisfaction.

As such, everyone that is related to the company, be it front-line employees, managers, franchisees or suppliers, is responsible for making sure that the brand promise is delivered to each and every customer.

Measure what you want to measure and we will get it done for you through our personalised mystery shopping service. From things that are as simple as the cleanliness of the store and friendliness of the staff to more complicated things such as sales effectiveness and cost efficiency, we customise as requested.

Even further, we go beyond the scope of your company. If you want to measure how well the performance of every competitor of your business in Vietnam is, let us know. Once you get the results, you can strategise to always be one step ahead of your competitors.

Ready for Your Mystery Shopping in Vietnam?

Mystery Shopping

Are you ready to boost your brand reputation and stay unbeatable in the business? It is time to do your mystery shopping in Vietnam and our experienced professionals are ready to help you.

Having been in the Southeast Asian market for almost a decade, Cekindo knows what is best for business and understands the local market (in this case Vietnam) deeply.

Contact us by filling in the form below to discuss your mystery shopping needs. We will get back to you shortly.

Contact Our Consultants

Please send your question(s) by filling in this form. Our consulting team will quickly answer you via Email for a free consultation. Due to the current situation we are able to provide our services 100% online for everyone safety

Selected Testimonials

Cekindo handled business visa for our new colleague promptly and made the start of our company in Vietnam easier and faster. I particularly enjoyed communication with the consultant, who advised the best solution for us and was all the time available to answer any questions. She made sure that all the documents were collected and prepared on time and we got great support during the whole process. Thank you Cekindo and I hope to cooperate again in the near future!
Ivana Bartonkova
Marketing and HR director of Port Cities Vietnam
finchef-testimonial Cekindo helped us to cover important quarterly reporting when our Chief Accountant suddenly resigned. They did all the necessary paperwork. Fast and reliable.
Jozef M.
CEO of Finchef Co., Ltd.
cekindo-testimonials Besides being understanding, patient and kind; Cekindo was extremely efficient and practical as well and guided me every step along the way. I would highly, highly recommend anyone who is either in urgent or not-so-urgent need of obtaining a visa for Vietnam to work with Cekindo. It has been a privilege doing business with them and I know who will be my agents in the future!
Gauthier D’haenens
Herewith we want to express our appreciation to PT. Cekindo Bisnis Grup and their team for all the support on medical devices services so far. We would like to take this opportunity to thank Cekindo for taking the time to listen to our needs. Whenever a need has arisen, we have always received their consistent, timely and quality support. We would not hesitate to recommend Cekindo team for any related activity or services.
My Linh Hoangova
Executive, ELC Group

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